Privacy Policy

Last updated: November 2025

Introduction

Meubalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a consultation
  • Contact us through our contact form
  • Subscribe to our newsletter or communications
  • Use our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Age and activity level information for calculation purposes
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide nutrition calculation consultations
  • Respond to your inquiries and requests
  • Send you educational information about nutrition planning
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and providing our services
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Meubalance
Jl. Hasanuddin No. 9
Palu 94111, Indonesia
Phone: +62 451 738 924
Email: [email protected]